Terms & Conditions

FREE SHIPPING FOR ORDERS OF $50 AND OVER

At the Golden Warehouse  we believe that good customers should be rewarded. Purchase any amount of products over $50 on a single invoice and we’ll send the goods, at no charge to you, using one of our freight partners: Fastway couriers, Australia Post, or DHL. The items are properly packaged and boxed for maximum protection and handling to arrive at your designated address.

7- DAYS FREE RETURN POLICY
Our products are not what you are after? That’s not a problem. You can return your purchase up to 7 days from the day you received it, in its original condition, and we will send you a replacement or refund your money! We want to make your online shopping experience easy, fun and hassle-free.
If you wish to return an item, please post it to the following address:

PO BOX 296 Mullumbimby,

NSW 2482.

DELIVERY
Delivery time can take up to 5 working days Australia wide and 10-15 working days worldwide.

HIGHEST QUALITY
In The golden warehouse , we are very serious about the quality of the products that we provide.Our products have passed thorough research & development, The golden warehouse is committed to delivering you the best of products, products that will make you stand out in a crowd.

PAYMENT OPTIONS
We accept Paypal and Direct Bank Transfers.

GENERAL PRIVACY INFORMATION
Your privacy is important to us and we ensure that the information you provide is collected and held in accordance with relevant Australian privacy law. If you choose to provide your personal details to us, we may collect the requested information from you including your name and contact details and any other information that you supply to us.

USE OF INFORMATION
Any information we collect is used to assist in delivering you your online order, relevant consumer information and notify you of products and offers that may be of interest to you as a valued The Golden Warehouse customer. We do not disclose information that we hold to unrelated companies outside our corporate group for marketing purposes.

OPTING OUT
As required by law, you may “opt-out” from direct marketing material that The Golden Warehouse may send by following the instructions at the bottom of our newsletters. Alternatively, you may contact our head office if you do not wish your details to be used for marketing purposes by emailing info@thegoldenwarehouse.com.au

ANYTHING ELSE YOU NEED?
We would really like to hear from you. We want to answer your questions, give you advice and hear exactly what you thought of your experience with us, so we can improve and continue to give you the best service we can! You can do so using the following options:

Call: 1300 663 639
Email: shop@thegoldenwarehouse.com.au